Terms and Conditions
- This applies to all orders and supersedes all others. Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.
2. Payment terms
Payment shall be made in full before despatch, unless we have agreed special settlement terms in writing.
3. Overdue accounts
Any invoices outstanding after 30 days will be charged Statutory Interest of 8.5% under The Late Payment Of Commercial Debts Act of 1998. Such interest we charge will also include a daily rate of interest since payment became due until full payment is received and the debt automatically becomes personally guaranteed by your directors or partners.
4. Delivery and risk
Delivery times quoted are given in good faith, but the Seller will not be responsible for any delivery dates not met and incurred by circumstances beyond Seller’s control. The risk of the goods shall pass to consumer on delivery. Discrepancies or damages apparent at time of delivery must be noted on carriers receipt note and notified to the Seller in writing within three days of receipt. All goods, delivered or not, remain our property until payment is received in full. In the event of non-payment by you for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these terms and conditions.
5. Products
We reserve the right to alter any details or design of products illustrated without prior notice and while every effort is made to describe our goods accurately on sales literature, email and the website, no warranty is given as to accuracy and no responsibility will be accepted for in-correct description and any resulting loss.
6. Quotations and contracts
Orders are accepted subject to our right to adjust prices in the event of any fiscal change in law or Government Regulations prior to the date of delivery or of any substantial change in the currency rate at the time of importation of goods.
7. Replacement & cancellation
Goods supplied against orders cannot be returned for any reason once they have been word. If the Charm is damaged please refer to our returns policy. Goods are not supplied on a sale or return basis. A charge will be made on all cancelled orders, together with the charge for all work carried out up to the date of written cancellation.
8. Liability
Save in so far as defects in the goods cause death, injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods. We can accept no responsibility for loss or damage arising from the supply of goods under this contract. Nothing in these terms and conditions shall affect the right of a consumer.
9. Quantity changes
Any changes in quantity ordered must be made in writing to us prior to commencement of processing. Any increase in the order must be regarded as a separate contract unless written notification is received before work commences on the original order.
10. Colour variations
Whilst every effort is made to give a faithful reproduction of our jewellery using photos, variations in inks, foils and colours can be created by different surfaces, materials and lighting. Therefore, we cannot guarantee exact re-production .
11. Force majeure
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising out of any cause outside our reasonable control or by inability to procure materials or articles except at higher prices, due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability to you.